Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
AutoPrint Management Platform (AMP) Operational
AutoPrint Reseller Manager (ARM) Operational
AutoPrint Software Manager (ASM) Operational
AutoPrint Core Software (ACS) Operational
Website (frontend and backend) Operational
Job Queue Operational
Database Operational
API Availability Operational
Cache Operational
AWS Operational
AWS route53 Operational
AWS ec2-us-east-1 Operational
AWS ec2-us-east-2 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-west-2 Operational
AWS rds-us-east-1 Operational
AWS s3-us-standard Operational
AWS ses-us-east-1 Operational
AWS ses-us-east-2 Operational
AWS ses-us-west-1 Operational
AWS ses-us-west-2 Operational
3rd Party Integrations Degraded Performance
Braintree API Operational
Braintree PayPal Processing Operational
Braintree United States Processing Operational
Braintree Canadian Processing Operational
Braintree European Processing Operational
Help Scout Email Processing Degraded Performance
Help Scout Mailbox API 2.0 Operational
Help Scout Web App Operational
Help Scout Mailbox counts, folders, reports, search results Operational
AdRoll API Operational
Stripe API Operational
Stripe Checkout.js Operational
Stripe JS Operational
Stripe Webhooks Operational
Let's Encrypt Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 13, 2026

No incidents reported today.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Scheduled server maintenance: ARM and ASM
Completed - The scheduled maintenance has been completed.
Nov 3, 14:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 14:30 UTC
Scheduled - We are moving AutoPrint Reseller Manager and AutoPrint Software Manager, including Printer Directory, to upgraded server infrastructure. You may see a brief interruption of a few seconds when traffic switches to the new server. Some background tasks may run a few minutes late. We do not expect any data changes, and you do not need to do anything. AutoPrint Core Software is not part of this work, and we do not expect it to be affected.
Nov 2, 17:56 UTC

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

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