Elevated Errors

Incident Report for AutoPrint Software

Resolved

All internal systems were operating normally but we feel as though the network issue was due to either external dns zones or internal dns caching not updating properly. We will continue to manually monitor things and will be implementing some type of external monitoring mechanism to prevent this type of thing from occurring again in the future.

Posted May 30, 2021 - 16:18 UTC

Investigating

We're experiencing an elevated level of errors and are currently looking into the issue.

Posted May 30, 2021 - 15:40 UTC

This incident affected: AutoPrint Core Software (ACS) (Frontend (Store.*), Backend (Admin.*)).